Paypal Sucks Big Time!

I bet almost everyone reading this uses Paypal. When you buy & sell on eBay it's an essential part of the trading process! Up until now I've been happy, happy, happy with their performance but this week I've lost all faith in them altogether. :(

Basically, I'd sold an item on eBay. The sale was a complete success. It was purchased, paid for through Paypal, posted and recieved - no problems, glowing feedback and not a bad word to be said. 2 or 3 weeks later I was shocked to see that the payment to me has been held by Paypal while they address a "dispute". The annoying thing is that there was no dispute code - to this day they can't give me one! After requesting a huge amount of information, Paypal's investigation began. What a bloody joke! Within 5 days they concluded that the buyer was rightfully due the refund!! A refund that neither the buyer of I had instigated. When I try to contact Paypal, well I can't. I have rightfully sold my item and now the buyer has their original payment as well! Both my pockets are empty! I'm so annoyed with Paypal! Considering the mammoth fees they take and slow service they provide, the least they could do it treat you with a bit of courtesy!

I filed a complaint with Watchdog yesterday so we'll see what (if anything) comes of it...
Here's a link to the BBC's Watchdog Website.